Position Number | P00185 |
---|---|
Position Title | Customer Service Representative - Market (On-Call) |
Division/Portfolio | Ancillary and Business Services |
Department/Program | Ancillary & Business Services |
Location | Kelowna |
Other Flexible Work Options | |
Your Opportunity | Under the direct supervision of the Business and Food Services Lead, the Customer Service Representative – Market provides exceptional customer service with respect to cashier and general food service retail duties in The Market at Okanagan College. |
Functions and Duties |
|
Education and Experience | Completion of Grade 12 is required. Food Safe Certificate required. A minimum of 3 months previous experience in the food industry as a cashier or related experience is required. Previous experience with Microsoft Excel (beginner level) and/or cash balancing software is an asset. |
Skills and Abilities | - Able to perform work with minimal supervision - Demonstrates commitment to customer service excellence - Able to build and maintain effective interpersonal relationships with staff, students, clients and the general public to ensure optimum customer service levels. - Able to deal tactfully and diplomatically with both internal and external customers. - Able to multi-task in a fast-paced environment. - Willingness to actively work towards continuous improvement in all aspects of role. - Attention to detail and accuracy. - Responsive to and capable of providing timely communication on all issues of consequence. - Effective organizational skills - Ability to work effectively both independently and as part of a team with an aptitude for working in a collegial and collaborative environment. - Open to learning opportunities and adaptable to change. |
Preferred Qualifications | |
Desired Start Date | 01/30/2024 |
Position End Date (if temporary) | |
Schedule | |
Annual Salary/Hourly Rate | $24.49 - $27.92 |
Appointment Type | Support - On Call |
Special Instructions to Applicants | Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selection of candidates. |
Employee Group | Support |
Competition Number | C002672 |
---|---|
Posting Open Date | 01/19/2024 |
Posting Closing Date | |
Open Until Filled | Yes |
Required fields are indicated with an asterisk (*).
(Open Ended Question)